odr and the courts

Judges are wary of bureaucracy and strive to make a meaningful contribution to people’s lives. They aim to resolve problems such as the impact of divorce on children or to break cycles of substance abuse, mental health issues and crime.

They are also overloaded with information, and under great pressure to deliver timely interventions. In most cases, judges cannot rely on lawyers anymore to assist them. Increasingly, they have to streamline the interaction with clients themselves, who have changed along with the rest of the world.

ODR can be a powerful tool for courts to cope with these types of challenges. But although judiciaries increasingly open up to justice technology in their courts, there are clearly barriers to adopting this technology.

The challenges for introducing ODR in our courts are addressed during the conference:

  • How can we combine ODR technology with human interventions in effective hyrbid processes?
  • How can we take the best from succesful examples that have disruptively innovated traditional markets while upholding Rule of Law values?
  • How can we reinvent the rules of procedure so ODR fits in?
  • How can we mitigate the operational (IT) risks of implementation
A number of key experts on online dispute resolution and on innovation at courts were interviewed. They shared ideas about urgent issues to explore and discuss. This lead to the first outline of a Trend Report on ODR and the Courts that will be discussed and finalised during the ODR 2016 conference.